Details You Provide
A name, telephone number, or address entered in a search form is sent to the third-party provider that supplies the results. Our servers do not retain a copy of those searches. When you contact us, we receive the information included in your message and use it to respond.
Routine Technical Records
Standard hosting logs may record an IP address, browser type, pages visited, and timestamps. We review aggregated activity to maintain the service and understand which pages are useful. Basic analytics and advertising measurement may rely on cookies or comparable technology where applicable.
Why We Use Limited Data
Limited data supports site operation, troubleshooting, traffic measurement, and page improvements. We neither sell visitor lists nor create profiles about individual readers.
Policies on Linked Services
Links may lead to Cook County and Illinois portals, library holdings, archives, or third-party search tools. Information submitted after leaving this site is controlled by that service's privacy policy. Sponsored search results are also supplied by an outside company.
Limited Data Sharing
The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.
How Data Is Protected
An encrypted connection protects traffic to the site, and logs are retained only as long as needed for the purposes stated here. Because user accounts are not offered, this site stores no account password or member profile for you.
Users Under 18
The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.
Your Privacy Choices
Applicable law may provide rights concerning access to, correction of, or deletion of personal data held by a website. The Illinois Personal Information Protection Act, 815 ILCS 530/1 et seq., governs aspects of personal-information handling and breach notice. Illinois also has sector-specific protections, including the Biometric Information Privacy Act, 740 ILCS 14. Because this site retains little visitor information, a request normally involves reviewing the contact mailbox and available server logs, then removing responsive data when appropriate. Submit a request through the Contact page. Records maintained by Chicago Heights, Cook County, or Illinois remain under the relevant custodian's control, so requests to correct or remove those records must be directed to that office.
Policy Revisions
Revisions will appear on this page. Continued use of Chicago Heights Residents Directory after an update constitutes acceptance of the revised policy.